Leadership exercise: Dealing with difficult people

 

 

 

 

 

Group exercise to illustrate difficulties encountered with difficult people during project execution.

Process Group: Execution

Knowledge Area: Human Resource

Learning Objective: The reinforcement of human resource management concepts on the cognitive levels of remembering, understanding and application and on the affective level, the learning to receive and respond to phenomena.

Material:

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Publications:

GRESSE VON WANGENHEIM, C.;  CARVALHO, O. P. ; BATTISTELLA, P. E. Ensinar a Gerência de Equipes em Disciplinas de Gerência de Projetos de Software. Revista Brasileira de Informática na Educação, 21(1), 2013.

CARVALHO, O. P.  Jogo educacional para apoiar o ensino de habilidades interpessoais no gerenciamento de projetos de software. Trabalho de Conclusão de Curso. (Graduação em Sistemas de Informação) – Universidade Federal de Santa Catarina, 2012.

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